Inside 4
Product-Led Onboarding Platform
Inside 4 is an interactive digital guide designed to help new hires understand the end to end processes and departments that make up media production at Channel 4. The platform provides an accessible, engaging introduction to how teams and workflows connect across the organisation.
My Role
Head of Design — led design strategy and creative direction, working closely with Product, Engineering, and internal stakeholders.
Challenge
Create an onboarding experience that clearly explains complex production processes while remaining engaging, intuitive, and easy to explore for new starters.
Approach
The experience was designed as an interactive exploration tool. Each department was represented as a detailed diorama, connected to a larger scene that illustrated how teams collaborate across the production lifecycle. This spatial approach helped users build a clear mental model of roles, responsibilities, and workflows.
Design Principles
Learn through exploration
Make structure visible
Product, not presentation
Visual clarity over detail
Scalable by design
Outcome
A clear and engaging onboarding platform that helps new hires quickly understand how Channel 4’s production departments work together, supporting confidence and clarity from day one.
