My Role

Head of Design — led design strategy and creative direction, working closely with Product, Learning, and stakeholder teams across regions.

Challenge

Create a cohesive onboarding experience that connects recruitment, early learning, and cultural immersion into a single, motivating journey for a global audience.

Approach

The onboarding was designed as a connected learning framework, aligning content, messaging, and experience from first contact through to day 90. Clear progression, consistent tone, and energising content were used to build momentum and help new hires feel confident and prepared as they transitioned into their roles.

Design Principles

• Onboarding as a journey, not an event

• Momentum through clarity

• Consistency builds confidence

• Global framework, local relevance

• Scalable by design

Outcome

A clear and motivating onboarding framework that supports new hires from recruitment through early tenure, helping them arrive engaged, aligned, and ready for their careers at Discovery.